Terms and Conditions of Sale

Thank you for visiting SIBARITA’S IBÉRICOS store.

The purpose of these Sales Terms and Conditions is, among others, to define the terms of sale for any products displayed on the website www.sibaritasibericos.es (the Website), including the order process, delivery, payment, and after-sales service.

The user is obliged to carefully read these Sales Terms and Conditions before submitting the purchase order. By placing an order, the user fully and entirely accepts the Sales Terms and Conditions, as well as any other specifications specified in the order itself.

For any other legal information, please refer to the Legal Notice.

The Website offers the online purchasing service, which provides a 24-hour, simple, and direct service with all the advantages of having an extensive catalog of updated products available from anywhere via an Internet connection.

1- General Provisions

All prices are in Euros, and in accordance with current regulations, all purchases made through the Website are subject to Value Added Tax (VAT), and this amount is included in the price.

The owner reserves the right to modify prices at any time, but products will be invoiced based on the rates in effect at the time of purchase, unless there is an obvious typographical error.

The owner reserves the right to refuse an order from any user with whom there is a dispute or who has had issues with payment for previous purchases.

Taxes.

Residents in the European Union.
The prices of the products available for sale in our online store include Value Added Tax (VAT).

Residents in non-European Union countries.
Purchases made by individuals or legal entities residing in non-European Union countries are exempt from paying VAT. Orders will not be delivered to P.O. boxes.

We would like to remind you that the prices displayed do not include shipping costs or import taxes (customs duties), which will be paid in cash upon delivery by the recipient of the goods.

2- User Obligations

Every user who makes a purchase through this Website declares themselves to be of legal age and, if applicable, with full capacity to use payment methods, ensuring that they have sufficient funds to cover all costs resulting from the purchase of products. The user also declares full and unconditional acceptance of all the conditions stated in this Legal Notice.

The user can place one or multiple purchase requests for products or services offered through the Website.

By placing an order, the user accepts the specifications and characteristics of the offered product. In this regard, the owner indicates that the products shown in the photographs on this Website may have slight differences from the final product in terms of size, color, components, etc. due to availability from the manufacturers.

The purpose of the photographs is to provide guidance to the user or suggestions for presentation, and they do not constitute contractual images in any case. The owner assures that such differences will not imply a lower quality of the products.

3- Shipping Conditions

All orders will be shipped via courier, with an estimated delivery time of 3-5 days.

There is no minimum order requirement.

The shipping costs will be specified when placing the order, and they may vary depending on the destination zone.

Any additional transportation costs incurred due to the declaration of an incorrect or incomplete address are the sole responsibility of the user.

Shipping will be free within the national territory for orders exceeding €60.

All orders will be shipped via courier, with an estimated delivery time of 3-5 days.

There is no minimum order requirement.

4- How to buy

Add to cart
Buying from SIBARITA’S IBÉRICOS is very simple. You just need to select an item, add it to your cart by clicking on the icon, and repeat this process for any other items you wish to purchase. This step is completely reversible, and in case you change your mind, you can easily remove the product or even modify the quantities of the selected items.

You can pay for your purchases by:
Online payment, a quick and easy option.

With a credit or debit card using the secure payment gateway provided by the bank. None of the data you provide during the payment process will be accessible to us. You will operate privately with the bank, and only when you finish the transaction with the bank, they will send us a confirmation message so that we can continue processing the purchase.

Order Placement

Once the order is formalized, meaning that the user accepts the Sales Terms and Conditions and confirms the purchase process, SIBARITA’S IBÉRICOS will always send an email to the customer confirming the details of the purchase made.

5- Payments Methods

Online Payment

With a credit or debit card, you will use the secure payment gateway provided by the bank. None of the data you provide from now on will be available to SIBARITA’S IBÉRICOS. You will operate privately with the bank, and only when you finish the transaction with the bank, they will send a confirmation message approving the transaction.

6- Delivery

Delivery will be made as soon as possible from the date of order placement, usually within 3-5 days in the Peninsula. The products will be delivered to the address specified by the user, which can be different from their usual place of residence. It is possible to have the products sent to their workplace or even to a third party as a gift. In any case, the buyer or the person to whom the product is addressed will be required to provide identification through an official document that identifies them, and they will need to sign the delivery note upon receipt of the product.

The company assumes no responsibility if the delivery of the product or service cannot be made due to false, inaccurate, or incomplete data provided by the user, or if the delivery cannot be made due to reasons beyond the control of the assigned shipping company, such as the absence of the recipient.

It is always recommended for the user to provide a mobile phone number so that they can receive a call or informative SMS indicating that the delivery will be made soon. If no mobile phone number has been provided, the carrier will visit the address specified by the user for delivery. If the user is not present at the specified address, the carrier will leave a notice for a second delivery attempt.

The user will be responsible for paying the shipping costs.

The shipping will be free for purchases above:

€60 – in Spain (Peninsula and Balearic Islands).

Shipments outside of Europe (EU) may be subject to additional charges according to the customs regulations in each country. The recipient is responsible for any possible charges that may be applied to the goods once they are outside of Spain.

7- Order Cancellation or Modification

THE COMPANY will accept order cancellations or changes when requested before the shipment has been made. To cancel or modify orders, please request it by contacting 617 33 54 70 or sending an email to info@sibaritasibericos.es.

8- Guarantees

The guarantee of the products will be provided by the manufacturers, in accordance with the current legislation for each product, as indicated in the specific cases in the product description. If the user has any inquiries about guarantees or needs to make a claim regarding any product purchased on this website, they can contact the owner to process it.

9- Returns

Please refer to our Return Policy for more information on our return procedures and conditions.

10- Availability

The owner undertakes not to make an item available to users if it is not in stock, except in the case of a computer error or any other unforeseen situation. In the case that this unfortunate incident could occur, the Holder undertakes to inform the User and reach a satisfactory agreement with him.

11- User service

The User will have a User Attention service, for which he can use the contact form and an answer will be received as soon as possible or he can use the telephone number 617 33 54 70 during business hours.

12- Security and protection of buyers

All payment operations, returns and browsing the website are carried out through the secure SSL protocol and are encrypted.