Terms and Conditions

Orders confirmed before 12:00 PM will be shipped on the same day.

For orders received after 12:00 PM, they will be shipped on the next business day. Business days are considered Monday to Friday, excluding holidays.

For orders that require product manipulation (such as slicing, portioning, etc.), the shipping time may take up to three business days from the order confirmation.

The delivery time will be 24 to 48 business hours, and the carrier is responsible for meeting the delivery deadline.

Due to the nature of non-uniform food products (each piece is unique), the images provided are for reference purposes only.

We only ship to the mainland territory of Spain. For orders from the Canary Islands, Balearic Islands, Ceuta, and Melilla, please contact us through the usual channels (phone, email, or website contact) for further assistance.

Returns Policy Products that have manufacturing defects will be accepted for returns, but not based on subjective customer assessments or personal preferences. In case of a product defect, the item will be collected from the customer, and a replacement will be provided or a refund of the purchase amount will be issued. The deadline for returns is ten days from the receipt of the order, and they can be requested by phone, email, or through the website contact form.

Shipping is free for orders over €60. For orders below that amount, the shipping cost will be automatically calculated before confirming the order.